Privacy Policy

Last updated: December 6, 2025

1. Introduction

Welcome to AchievingCoach. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our coaching platform.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email address, password)
  • Profile information (professional credentials, biography)
  • Coaching session data and notes
  • Assessment results and progress tracking data
  • Communications between coaches and coachees
  • Payment information (processed securely through third-party providers)

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our coaching platform
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and abuse

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and strict access controls.

5. Data Sharing

We do not sell your personal information. We may share your data with:

  • Your assigned coach or coachees (based on your role and relationships)
  • Service providers who assist in operating our platform
  • Legal authorities when required by law

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Withdraw consent at any time

7. Cookies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

AchievingCoach

Email: privacy@achievingcoach.com